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Our Privacy Policy

Discover comprehensive details about our Privacy Policy by exploring the information provided below.

This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.

Last update: 01/10/2024

Who we are

This is the website of Online Payment Negotiator, an Customer Care Global company.

We can be reached via e-mail at help@customercareglobal.com or you can reach us by telephone at (630) 373-7570.

Our office is located at: 2500 W Higgins Rd, Suite 950, Hoffman Estates, IL 60169.

Our website address is: https://paymentnegotiator.com

Collection of Data

Personal information (such as name, address, phone number, email address etc) may be collected from you only when you voluntarily provide such information. Web site visitors who do not want their practice-identifiable information collected online are asked to call Customer Care Global at (630) 373-7570.

Information collected is securely stored and may not be available to you for modification once submitted. Customer Care Global will never sell this information or provide it to any third party, other than your creditor, without consent from you.

Personal information about customers and/or patients may be collected during the account placement process. This information will NOT be made available to any other third parties.

Accuracy – A commitment to use reasonable procedures to ensure that information collected, used and exchanged will be accurate and complete.

Like many other commercial sites, our site may utilize a standard technology called a “cookie” to collect information about how our site is used. Cookies were designed to help a Web site recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your e-mail address. Our Web site may use cookies to securely store our clients’ username and password or to make it easier for you to access the site in the future.

Information that you provide Customer Care Global is securely stored. Once logged in, all of your communications are transmitted via SSL (Secure Sockets Layer) encrypted forms which ensure that the information cannot be intercepted while in transit. Credit card payments are transmitted via SSL as well and the numbers are NOT stored in our database.

Use of Information
During your visits to our site, your usage may be logged by our web server. We collect user-specific information on what pages you access or visit, as well as information volunteered by you. This information may be used to generate reports on web traffic and usage patterns that allow us to modify the site to best fit our needs.

Compliance – Customer Care Global has made a strong commitment to collect, use and disclose information in accordance with applicable state and federal laws, including the Fair Credit Reporting Act and the Fair Debt Collection Practices Act.

Employee Education – Customer Care Global has made a strong commitment to educate all employees regarding information practices and the proper handling and use of information obtained.

Text Messages – By providing us with your mobile number and opting-in, you give Customer Care Global permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested. Number of messages will vary by account. By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.  Message and data rates may apply. To opt-out, text STOP to 91526 or text STOP any text message we send you. An opt-out confirmation message will be sent back to you. To request support, text HELP to 91526 or email us at help@customercareglobal.com. If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages. Wireless carriers are not liable for undelivered or delayed messages. Mobile originator and opt-in data will not be sold to or shared with any third parties.

Copyright Notice
Copyright © 2024 Customer Care Global, all rights reserved.

Have Any Questions? 

Feel free to contact us any time and we will respond in a timely manner.